The things people ask us most

Most rooms take three to four days from the first sanding pass to the last coat of finish. Larger floors and stair work add time. We give you the exact schedule at the estimate, so you know which days the house is off limits.

It depends on the finish we use. In most cases you can walk carefully in socks after 24 hours. Furniture and rugs need longer, and putting them back too early is the most common way a fresh floor gets damaged. We leave you written instructions for the specific finish on your project.

Yes. We apply the stain samples directly onto your sanded floor, not onto a sample board. Wood takes color differently depending on species and age, so seeing it on your actual floor is the only reliable way to choose.

In many cases yes. We help you select the species, stain and finish that come as close as possible to what you already have. Wood is a natural material, so an exact grain and color match cannot be guaranteed, and we tell you up front how close we expect to get.

Usually yes. Damaged boards can often be pulled and replaced individually, then blended into the surrounding floor. We inspect the damage first and tell you honestly whether a repair will disappear or whether refinishing the room is the better result.

When the squeak comes from the subfloor and we can reach it, we address it as part of the job, before the new flooring goes down. We inspect the area during the measure and tell you what can be fixed and what cannot.

Either way works. Buy the material yourself and we quote installation only. Or buy it through us and you get our supplier price plus one warranty covering both the material and the labor, instead of two companies pointing at each other.

Cash, check, credit card, Zelle, e-check and bank transfer. The deposit and the schedule of payments are written into your estimate before any work starts.

Clear small and personal items out of the work areas before we arrive. Furniture is handled the way we agreed at the estimate. If anything else needs to happen first, we tell you ahead of time, not on the morning of day one.

Yes, furniture moving can be part of the job. Tell us at the estimate so it goes into the scope and the price, rather than becoming a surprise on the first day.

No. As long as we have access to the work areas and the project details are settled beforehand, our crew can work while you are out.

We inspect the subfloor before installation. Minor preparation is usually included. If real leveling or repair work is needed, we show you what we found and price it with you before we go further. No additional work happens without your approval.

We stop and show you. Water damage and rotted subfloor are the two things that hide under old flooring, and neither can be covered up responsibly. You see the problem, hear the options, and approve any additional cost before we continue.

Yes, and disposal is always included. We haul away the old flooring and the job debris, so you are not left with a pile in the driveway.